What we deliver
| You buy | What you get | When |
|---|---|---|
| A Bricks pack | The Bricks are added to your balance in the project you chose (or to the family member you gifted them to, in that project) | As soon as the payment is confirmed, usually within a minute |
| Pro | The project's Free-plan limits are lifted for 365 days, and 10 bonus Bricks are added | As soon as the payment is confirmed, usually within a minute |
No physical shipping
Nirmand does not sell or ship building materials or any physical goods, so there are no shipping charges, delivery addresses or courier timelines. Products shown in the catalogue are sold by shops and brands directly, on their own terms.
Where to find your purchase
- After paying, you see a confirmation on screen, and you can return to the Nirmand app.
- Open the project you bought for: your Bricks balance and Pro status are shown there.
- Keep the Razorpay payment ID from the confirmation. You will need it if you ever contact us about the payment.
If your purchase does not show up
Occasionally a bank confirms a payment late. Our system checks pending payments automatically and adds the purchase as soon as the payment is confirmed. If it has not appeared within 30 minutes, write to ops@nirmand.com or call +91 96699 29990 with your mobile number and the Razorpay payment ID. If we cannot add it within 24 hours, you get a full refund, as described in our refund policy.
Where we serve
Nirmand is available to users in India, and payments are accepted in Indian rupees through Razorpay.