Terms of use

About these terms

“Nirmand”, “we” and “us” mean Nirmand India Private Limited (CIN U58202MP2026PTC087422), with its registered office at Gajanan Bhawan, EC 63, Scheme No. 94 C, Opposite Bombay Hospital, Indore, Madhya Pradesh 452010, India. “You” means the person using Nirmand. “Nirmand” also means our app, our website nirmand.com and our checkout pages.

Our privacy policy, cancellation and refund policy, delivery policy, AI content policy and community guidelines are part of these terms.

Who can use Nirmand

• You must be at least 18 years old and able to enter a contract under Indian law.
• Nirmand is made for homes in India. Prices, shops and payments are in Indian rupees.
• If you use Nirmand for a company or a client, you confirm you are allowed to accept these terms for them.

Your account

• You sign up with your Google account and sign in with your mobile number and a one-time password.
• Give correct details and keep them up to date. Keep your phone and Google account secure; you are responsible for what happens in your account.
• One account is for one person. Do not create accounts in someone else's name or to collect free Bricks more than once.
• Tell us at once at ops@nirmand.com if you think someone else is using your account.

What Nirmand is, and what it is not

Nirmand is a planning tool for your home: you create a project, browse a catalogue of building and interior products, shortlist and finalise what you like, see AI previews on photos of your own rooms, decide with your family, and keep site records, bills and expenses in one place.

• We do not sell or deliver building materials. Product details, photos and prices in the catalogue are for reference. Shops and brands set their own prices, stock, warranties and terms. Always confirm them with the shop before you buy.
• We are not your architect, engineer or contractor. Nirmand does not give structural, safety or legal advice. Check important decisions with qualified professionals.
• Any deal you make with a shop, contractor or architect is between you and them.

Projects and the people you add

• The person who creates a project is its owner and controls who is in it.
• People you invite can see the project's shared information, as explained in our privacy policy. Invite only people you trust.
• When you add someone's name, phone number or photo, you confirm they are happy for you to do so. Do not add anyone under 18 as a project member.
• You are responsible for the records you keep in the app, such as payments, bills and expenses. Nirmand stores them for you; it does not check them.

Free and Pro

Every project starts on the Free plan. Free includes planning, browsing, shortlisting and records, with these limits: 1 project per account, up to 5 family members per project (contractors and architects are not counted), and up to 15 entries in each record section of a project (such as documents, bills, payments, expenses, work issues, quotations and Family Voice groups).

Pro lifts these limits for one project for 365 days from the moment of payment, for the price shown at checkout. With Pro, the project can have up to 25 family members and unlimited entries, and downloads and sharing are unlocked. While you have an active Pro on any of your projects, you can also create more projects; each new project starts on Free.

• Pro does not renew by itself and we never charge you automatically. If you renew before it ends, the new 365 days are added to the days you have left.
• When Pro ends, the project goes back to the Free limits. Everything you added stays; you just cannot add more beyond the Free limits until you renew.
• Each Pro payment includes 10 bonus Bricks for that project.

Bricks

• Bricks are digital credits for AI features. One AI preview uses 1 Brick. A Final Look image uses 2 Bricks at 1K, 3 Bricks at 2K, 4 Bricks at 4K, depending on the size you choose.
• You buy Bricks for a specific project, and they can be used only in that project. You can also buy a pack as a gift for another member of that project; it is added to their balance in that project.
• Bricks do not expire while your account is open.
• Bricks have no cash value. They cannot be withdrawn, sold or resold, exchanged for money, or moved to another project or person.
• If an AI preview fails, the Brick it used comes back to you automatically.
• Free and bonus Bricks (such as the 5 free Bricks on your first project, and the bonus Bricks with Pro) are promotional and have no cash value.
• If your account is deleted or closed, unused Bricks and any remaining Pro time end with it.

Prices and payments

• Prices are shown in Indian rupees at checkout and are the final amount you pay. Nothing more is added at checkout.
• Payments are processed by Razorpay. You can pay with UPI, cards, net banking or wallets that Razorpay supports. Razorpay's own terms also apply to your payment.
• Bricks and Pro are added to the chosen project as soon as the payment is confirmed. See the delivery policy.
• We may change prices in the future. A price change never affects a purchase you have already made.

Cancellations and refunds

Bricks and Pro are digital and are delivered as soon as you pay, so purchases cannot be cancelled and are not refunded, except when a payment fails, is charged twice, or what you bought is not added to your project. The full rules are in our cancellation and refund policy.

AI previews

• AI previews and Final Look images are illustrations generated by a computer from your photo and the products you choose. They are labelled as AI.
• They can differ from reality in colour, texture, size, pattern, lighting and fit. Check real samples and measurements before you buy or build.
• Use them for your own planning. Do not present them as real photos, and do not use them to mislead anyone.
• Read the AI content policy for what is allowed.

Your content

• What you add to Nirmand (photos, documents, notes, messages and records) stays yours.
• You give us permission to store, process, copy, resize and show your content only as needed to run Nirmand for you and the people you share it with, including sending room photos to our AI providers to create your previews.
• You confirm you have the right to upload what you upload. Upload photos only of places you own or are allowed to photograph, and avoid photos of other people.
• We may remove content that breaks these terms or the law, and we may keep records where the law requires it.

Using Nirmand fairly

Follow our community guidelines. In particular, do not:

• break any law, or upload content that is unlawful, obscene, defamatory, hateful or harassing, or that infringes someone else's rights;
• impersonate anyone, or upload someone's photo or personal details without their permission;
• copy, scrape or resell our catalogue, images or data, or use bots to access Nirmand;
• try to break, overload or get around the security, limits or payments of Nirmand, or reverse-engineer the app;
• misuse free Bricks or create accounts to get more of them.

Catalogue, brands and our content

• Product names, logos, photos and trademarks in the catalogue belong to their owners. Showing a product does not mean the brand endorses Nirmand or has a partnership with us.
• If you represent a brand and want a listing corrected or removed, write to ops@nirmand.com.
• The Nirmand name, logo, app design, text and software belong to Nirmand India Private Limited. You may use the app for your own projects, but you may not copy or reuse it.

Other services

Nirmand works with services run by other companies, such as Google sign-in, Razorpay, WhatsApp and your phone's app store. Their own terms and policies apply when you use them, and we are not responsible for them.

Suspending or closing an account

• You can stop using Nirmand and delete your account at any time: see Delete account & data.
• We may limit, suspend or close an account that breaks these terms or the law, puts other users at risk, or is used for fraud. Where we can, we will tell you why and give you a chance to respond.

Our responsibility

• We work hard to keep Nirmand accurate, secure and available, but we provide it “as is”. We cannot promise it will always be error-free or uninterrupted, or that every product detail, price or AI image will be exact.
• As far as the law allows, we are not responsible for indirect losses, or for losses caused by decisions you make based on catalogue information or AI previews, or by shops, brands, contractors or other users.
• As far as the law allows, our total responsibility to you for any claim is limited to the amount you paid us in the 12 months before the claim.
• Nothing in these terms takes away rights you have under Indian consumer law that cannot be taken away.

Changes to Nirmand and to these terms

We keep improving Nirmand, so features may change. When we change these terms, we update this page and the “Last updated” date. If a change is significant, we will tell you in the app or by email before it applies. If you keep using Nirmand after that, you accept the new terms.

Law and disputes

These terms are governed by the laws of India. Please first raise any problem with us through our grievance process; most issues are solved there. Subject to that, the courts at Indore, Madhya Pradesh will have jurisdiction, without taking away your right to approach a consumer commission.

Contact

Questions about these terms: ops@nirmand.com or +91 96699 29990.